accessibility contact
Talk with NE6 about your website’s accessibility
Use this page to ask questions, discuss your website, or start the conversation around accessibility, usability, and next steps in a more structured way.
Tell Us About Your Website and Accessibility Needs
FAQ
What is website accessibility, in practical terms?
Website accessibility is about whether people can actually use your website to read content, navigate pages, complete forms, access documents, make purchases, or request services without unnecessary barriers. It is not only a technical issue. It affects usability, trust, and the overall quality of the digital experience.
Why does accessibility matter for businesses now?
It matters because inaccessible websites can create barriers for real users while also increasing business friction, lost opportunities, reputational concerns, and legal exposure. The strongest case for accessibility is not fear alone. It is the combination of usability, readiness, and better website performance in the moments that matter most.
Does a widget solve everything?
No. A widget can help improve certain user-facing supports and can be part of a stronger accessibility posture, but it is not the whole answer. Businesses still need visibility into remaining issues, prioritization, and a plan for the barriers that automation alone does not resolve.
What is the Accessibility Risk Snapshot?
The Accessibility Risk Snapshot is a structured entry-level review designed to identify likely accessibility issues, prioritize them, and clarify the next best step. It combines automated scanning with manual spot checks and translates the findings into a practical summary and remediation pathway.
Who is the Snapshot best for?
It is best for organizations that want a credible starting point before committing to a larger effort. That includes businesses trying to understand current risk, teams that suspect a problem but lack a roadmap, and decision-makers who want something concrete to review before moving further.
Can the Snapshot still be useful if we have our own developer or internal team?
Yes. Many teams do not need someone else to immediately handle every fix. They need prioritization, visibility, and a roadmap they can use internally or with their existing developer.
What kinds of issues usually show up in an accessibility review?
Common findings often include form problems, contrast issues, heading structure problems, navigation barriers, missing alternative text, inaccessible PDFs, confusing interactions, and template-level issues that repeat across the site. The value is not only finding issues, but understanding which ones matter most first.
Is accessibility only about code?
No. Accessibility often reaches beyond page code alone. It can involve forms, PDFs, menus, templates, content structure, account areas, third-party widgets, booking systems, embeds, and other interactive components. In WordPress environments, it may also involve themes, plugins, page builders, and custom components.
Can third-party tools or PDFs create accessibility problems?
Yes. Booking systems, chat tools, calculators, CRMs, embeds, popups, and downloadable PDFs can all introduce barriers. A website may look acceptable on the surface while important documents or third-party components still create serious friction for users.
Do we need to fix everything at once?
Usually not. Strong accessibility work is typically staged and prioritized. A phased approach helps teams focus on the highest-impact issues first and avoid confusion, delay, or trying to solve everything at the same time.
Can accessibility work improve user experience too?
Very often, yes. Better forms, clearer structure, stronger navigation, more readable layouts, and cleaner user flows can improve usability more broadly, not only for users with disabilities.
What if we are already planning a redesign?
That usually makes accessibility work more useful, not less. Accessibility assessment can help identify structural problems early so they are not rebuilt into the next version of the site.
What does a stronger accessibility posture actually look like?
After the first phase, it usually looks like clearer visibility, better prioritization, real improvements on the site, stronger documentation, and a better internal understanding of what still needs attention.
Is this legal advice or a guarantee of compliance?
No. The materials describe a practical accessibility pathway, but they are not legal advice, not certification, and not a guarantee of legal outcome or compliance.